Refund policy

We have a 30-day return policy, you'll have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags if applicable, and in its original packaging. A receipt or proof of purchase is required.

To start a return, you can contact us at hello@jeremiahsway.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damages
Please inspect your order upon receipt and contact us within 7 days of receipt if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.

Non-returnable items
Certain types of items cannot be returned, such as sale items, closeout items, custom products, custom orders, special orders, or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded back to your original payment method. Please note that while we refund immediately after approving, it can take some time for your bank or credit card company to process and post the refund to your account.